Accessing eAIM and Logging In

Users who have been activated by the eAIM System Administrator can sign in to eAIM using the email address and password they provided during that registration process. Note:  During the log in process, if the system displays a screen indicating “Your account has been disabled. Please contact eAIM support at eaim@faa.gov”, send an email message to the System Administrator and request activation of your user account.

Starting eAIM and Logging In

To Start the eAIM System and Log In:

  1. Open your FAA-approved internet browser (either MS Edge or Google Chrome).

  1. Enter the eAIM URL (https://eaim.faa.gov) into the browser’s address field and press the <ENTER> key.

The system displays the initial "pre-login" eAIM Home Page with the "Login" link. This is the system’s default landing page and will always open when an internet browser shortcut is used.  Note: Bookmark the link if needed.

  1. Click the "Login" link on the eAIM Home Page OR Click the Log in link displayed at the top right corner of the screen within the application banner.

The system displays the first of a series of FAA MyAccess Login screens.

  1. Log into the system using your Personal Identity Verification (PIV) Card OR Log in using your email address and password.

To log into eAIM using your FAA email address and Password:

  1. Using the MyAccess Sign In screen, click the Sign in with DOT/FAA PIV button.

    The system briefly displays a screen with the “Signing in” message.  The screen then displays a second MyAccess Login screen with the Sign in with PIV card button.

  2. Click the Sign in with PIV/CAC card button.

    The system displays the Select a Certificate dialog box for your FAA network account.

  3. Select your certificate as listed on the Select a Certificate dialog box.

  4. Click the OK button.

    The system displays the ActivClient Login dialog box.

  5. Enter your six-digit FAA MyAccess personal identification number (PIN) number into the PIN field.

  6. Press the OK button.

    The system closes the ActivClient Login dialog box and performs the sign-in credential validation for FAA network applications. The system logs you in to eAIM, displaying the application’s Home Page and the System Use message display with OFFICIAL FAA USE ONLY text.

  7. Review the System Use message and click the Accept button to confirm acceptance of the system use conditions (If you click the Decline button, the system logs you out and returns to the Login screen).

    Once you click the Accept button, the system closes the System Use message display and displays your Home Page, indicating the successful log in to eAIM as an FAA user.

To log into eAIM using your FAA email address and Password:

  1. Using the MyAccess Sign In screen, enter your FAA email address into the Email Address field.

  2. Click the Next button (Review the conditions for use information as needed).

    The screen displays the Insert PIV card message box.

  3. Click the Verify button.

    The system logs you in to eAIM, displaying the application’s Home Page and the System Use ("Warning") message display.

  4. Review the System Use message and click the Accept button to confirm acceptance of the system use conditions (If you click the Decline button, the system logs you out and returns to the Login screen).

    Once you click the Accept button, the system closes the System Use message display and displays your Home Page, indicating the successful log in to eAIM as an FAA user.

 

Logging Out

To Log Out of the System:

Click the Log Out link displayed within the top right corner of the window in the eAIM system banner.  The system logs you out and re-displays the Login screen.

 

Session Time-out

After a 15-minute period of system inactivity, the system will start displaying the Session Time-out Counter message box.  After five-minutes, the system will log you out, displaying the message “Your session timed out.  Please log in again”, as well as displaying a Login link which will open the Login screen.