Maintaining Industry and HQ Data using User Management
Overview | Procedures List | |
Users can maintain the insurance company and personnel data and the FAA headquarters data stored within the eAIM system by using the Manage Insurance Company and Manage Broker Company screens.
User Management Functions

Users can perform the following tasks:
-
Maintain the FAA Headquarter (HQ) Personnel data stored in the eAIM system:
-
Add an FAA HQ Personnel entry to eAIM.
-
Edit FAA HQ Personnel data stored in eAIM.
-
Enable or Disable an FAA HQ Personnel entry within eAIM.
-
Remove an FAA HQ Personnel entry from eAIM
-
-
Maintain the Insurance Company and Insurance Company Personnel Data stored in the eAIM system:
-
Maintain Insurance Company data:
-
Add an Insurance Company to eAIM.
-
Edit Insurance Company data stored in eAIM.
-
Enable or Disable an Insurance Broker Company within eAIM.
-
Remove an Insurance Company from eAIM
-
-
Maintain Insurance Company Personnel data:
-
Add Insurance Company Personnel to an Insurance Company in eAIM.
-
Edit Insurance Company Personnel data stored in eAIM.
-
Remove Insurance Company Personnel from an Insurance Company in eAIM
-
-
-
Maintain the Insurance Broker Company and Insurance Broker Personnel data stored in the eAIM system:
-
Maintain Insurance Broker Company data:
-
Add an Insurance Broker Company to eAIM.
-
Edit Insurance Broker Company data stored in eAIM.
-
Enable or Disable an Insurance Broker Company within eAIM.
-
Remove an Insurance Broker Company from eAIM.
-
-
Maintain Insurance Broker Personnel data:
-
Add Insurance Broker Personnel to an Insurance Broker Company in eAIM.
-
Edit Insurance Broker Personnel data stored in eAIM.
-
Remove Insurance Broker Personnel from an Insurance Broker Company in eAIM
-
-
Note: The System Administrator and Help Desk users can also view, edit, and add to the list of FAA HQ Personnel entries and maintain insurance company/personnel and broker company/personnel data stored within the eAIM system.
Maintaining FAA Headquarters (HQ) Personnel Data
Users can view, edit, and add to the list of FAA Headquarters (HQ) Personnel entries using the Manage FAA HQ Personnel screen and the Update FAA HQ Personnel screen. Users use the screen’s HQ Personnel List to activate (“enable”) or deactivate (“disable”) a listed HQ Personnel entry. Enabled entries are included in displayed data and in FAA Contacts list box values on specific eAIM screens. The button displayed in the row’s Action column cell (i.e., “Enable”, “Disable”) depends on the current activation status of the Personnel entry. The displayed link will toggle between “Enable” (for currently deactivated accounts) and “Disable” after each click of the link. Note: Help Desk Technicians can view the list of FAA HQ Personnel entries using this screen and view FAA HQ Personnel details using the Update FAA HQ Personnel screen.

Description of FAA HQ Personnel List: Each row of the FAA HQ Personnel List grid represents an FAA Headquarters (HQ) employee within the large table-like grid. The bottom of the list displays a horizontal scroll bar and the standard page navigation controls used for eAIM list screens, allowing navigation through the list, and the grid’s Search fields and controls, displayed in the top row of the grid, can be used to search for the desired user account. List entries have the potential to be displayed on eAIM screens as display fields and in FAA Contacts list boxes. Each column of the FAA HQ Personnel List displays a column header, and the table cells under the columns display data for an FAA HQ employee, including (from left to right): Name, Status, Title, Phone, and Fax, and User ID. The Action column (leftmost) displays command button(s) (determined by the current user’s type) that are used to perform actions for the row’s person. For System Admin and FAA Insurance Analyst users, the Action column displays the Enable (or Disable) and Edit buttons for each row, and the screen displays the Add FAA HQ Personnel button below the list (For Help Desk Technician users, the Action column displays the View button for each row, and the Add FAA HQ Personnel button is not displayed).
Maintaining Insurance Company and Broker Company Data

Users can maintain the insurance company and personnel data stored within the eAIM system by using the Manage Insurance Company and Manage Broker Company screens. These data values are used throughout the eAIM system as underlying data for system lists and lookup lists (such as those used for list box controls). In addition to allowing users to view, edit, and add data stored for the companies (and company personnel), the screens allow users to remove a company from the system or enable/disable activation of a company (causing the company to appear in or not appear in list box values within the eAIM system screens). The User Management | Manage Insurance Company and Manage Broker Company menu items/links open the Manage Insurance Company and Manage Broker Company screens.
Viewing Air Carrier Representative Data

The eAIM system allows users to view a list of air carrier/operator representatives using the Manage Air Carrier Representative screen. The screen's Air Carrier Representative List grid displays data for an air carrier/operator company representative, including Air Carrier (company name), Certificate Number (of carrier's Registration), Name (Last Name and First Name ), Email (address), Is Approved? (to represent company, as "Yes" or "No"), Account Status (eAIM user account status, as "Active" or "Inactive"), User Role (which always displays "Air Carrier Representative"). Note: The System Administrator is able to manage the entries in the Air Carrier Representative List.

To View Air Carrier Company personnel data using the Manage Air Carrier Representative screen:
-
Open the Manage Air Carrier Representative screen:
-
Mouse-over the User Management menu tab and then click the Manage Air Carrier Representative item from the displayed User Management menu.
-
OR
-
Click the User Management menu tab and then click the Manage Air Carrier Representative link on the User Management screen.
The system displays the Manage Air Carrier Representative screen. The screen includes the Air Carrier Representative List grid. Each grid row provides read-only data for an air carrier/operator company representative.
The list uses columns to display the company, registration, and personnel data including the following: Air Carrier (company name), Certificate Number (of carrier's Registration), Name (Last Name and First Name ), Email (address), Is Approved? (to represent company, as "Yes" or "No"), Account Status (eAIM user account status, as "Active" or "Inactive"), User Role (which always displays "Air Carrier Representative").
-
Use the screen’s list grid to locate the representative whose data you want to view.
The grid’s scroll bars and page controls allow you to navigate through the list. When you use the horizontal scroll bar, the Action and Insurance Company Name columns stay in view and the remaining columns are scrolled into view from right to left.
You can use the grid’s Search fields and controls, displayed in the top row of the grid, to search for the desired company. Control the contents and display of the list as needed by using the display’s fields and controls.